Medical Billing Customer Support

Job Summary

Providing essential support to patients and referral sources, the part-time Medical Billing Customer Support Specialist will manage new order intake, conduct insurance verification, and assist with third-party reimbursement processes in a hybrid work environment.

Key responsibilities

• Manage all aspects of initial intake, including answering calls, collecting patient information, and processing paperwork
• Conduct insurance verification and eligibility checks while maintaining accurate records and quality control
• Provide education and technical assistance to patients and referral sources regarding service qualifications and billing processes

Required qualifications

• High school diploma or GED equivalent
• Experience with medical billing practices preferred
• Familiarity with administrative record management in a medical setting preferred
• One year of related work experience preferred
• Valid driver's license with a clean driving record when applicable