Medical Business Associate

Job Summary

As the first point of contact for patients and their families, the full-time Medical Business Associate will work remotely to obtain and verify patient and insurance information, schedule appointments, and provide professional telephone support.

Key responsibilities

• Obtain and verify required patient and insurance information, entering it accurately into the registration system
• Schedule patient appointments, including return visits, referrals, and diagnostic testing/procedures
• Professionally greet and respond to inquiries from patients and their families over the phone

Required qualifications

• High school graduate or GED; Associate Degree preferred
• 6 months to 1 year of customer service experience, preferably in a public-facing role
• Proficient in typing, Windows, and experienced with multiple computer systems
• A minimum of two years' experience as a Medical Practice Business Associate or in a similar healthcare role is preferred