Medical Call Center Representative

Job Summary

A company is looking for a Medical Call Center Representative.

Key Responsibilities

• Answer telephone calls and provide personalized service to healthcare providers and parent/patient callers
• Respond to inquiries with knowledge of client services and programs
• Prioritize complex and emergent situations effectively

Required Qualifications

• One to three years of customer service experience, preferably in a telephone-based role
• Strong basic computer and keyboarding skills
• Understanding of basic medical terminology is helpful
• Ability to work effectively with minimal supervision
• Demonstrated pleasant telephone voice and helpful manner