Medical Call Center Representative

Job Summary

Supporting nationwide Acute Care Service Facilities, the part-time Medical Call Center Representative will triage inbound calls, manage provider schedules, and facilitate communication between hospital staff and providers in a remote setting.

Key responsibilities

• Act as a liaison between hospital staff, nurses, pharmacies, patients, and providers
• Triage inbound calls for multiple facilities and document call details accurately
• Manage daily provider schedules and relay any schedule changes to staff and management

Required qualifications

• Approximately one year of office experience in a medical setting
• Knowledge of medical terminology preferred
• Ability to handle stress and conflict effectively
• Strong judgment and decision-making skills
• Ability to work with minimal direction and supervision