Medical Call Center Representative
Job Summary
Dedicated and customer-focused, the part-time Medical Call Center Customer Service Representative will provide patient support and verify information while working remotely during scheduled shifts from 8am to 9pm PDT, Monday through Friday.
Key responsibilities
- Provide excellent customer service and patient support through inbound and outbound calls
- Verify patient information and gather billing and medical details
- Operate according to guidelines of the Federal Health Care Program while adhering to company KPIs
Required qualifications
- Minimum of 1 year recent call center experience
- High school diploma or equivalent
- Basic technical troubleshooting skills for remote work issues
- Private, quiet, and distraction-free workspace
- High-speed internet with a wired connection is mandatory
Complete Job Description
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