Medical Call Center Representative
Location: Remote
Compensation: Hourly
Reviewed: Fri, Aug 07, 2026
This job expires in: 2 days
Job Summary
Dedicated and customer-focused, the remote Medical Call Center Customer Service Representative will provide patient support, verify information, and assist with prescription benefits during scheduled shifts from Monday to Friday, with no weekend work required.
Key responsibilities
- Provide excellent customer service and patient support through inbound and outbound calls
- Verify patient information and gather billing and medical details
- Operate according to Federal Health Care Program guidelines while adhering to company KPIs
Required qualifications
- Minimum of 1 year recent call center experience
- High school diploma or equivalent
- Basic technical troubleshooting skills for remote work issues
- Private, quiet workspace free from distractions
- High-speed wired internet connection is mandatory
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