Medical Care Navigator

Job Summary

A company is looking for a Market Care Navigator to provide front-office support to clinical teams delivering care through in-home and virtual visits.

Key Responsibilities

• Manage inbound calls and other forms of communication, routing messages to appropriate care team members
• Support medical records management, including processing faxes and maintaining patient documents
• Assist with patient registration, insurance verification, and coordination of patient care activities

Required Qualifications

• High school diploma or GED
• 2+ years of experience in a healthcare setting
• 1+ year of call center experience or equivalent work experience
• Certified/registered Medical Assistant or relevant experience preferred
• Proficiency in telephony and medical record systems, with knowledge of medical terminology and HIPAA regulations