Medical Customer Service Representative

Job Summary

A company is looking for a Medical Customer Service Representative (Remote) in the Eastern Time Zone.

Key Responsibilities:

• Assist patients in understanding their financial responsibilities regarding medical bills
• Handle inbound and outbound calls related to outstanding patient balances
• Document all conversations and follow established procedures for resolving patient account issues

Required Qualifications:

• 1 year of previous call center experience (in-office or remote)
• High School Diploma or GED
• Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
• Required internet speed: download speed of 30MB or higher and upload speed of 10MB or higher
• Access to a secure and private workspace