Medical Customer Service Representative

Job Summary

Dedicated to providing exceptional support, the remote Medical Customer Service Representative will manage inbound and outbound calls, update patient data, and ensure compliance with healthcare guidelines while working full-time in a fast-paced environment.

Key responsibilities

• Receive and manage inbound calls, and make outbound calls as needed
• Update and maintain accurate patient data using computer skills for data entry
• Collaborate with carriers to verify medication coverage for patients

Required qualifications

• Minimum of 1 year of recent call center experience
• High school diploma or equivalent
• Ability to pick up equipment in Irving, TX or surrounding areas
• Basic technical troubleshooting skills for remote work issues
• High-speed internet with a wired connection is mandatory