Medical Customer Support

Job Summary

A company is looking for a Medical Customer Support professional for a remote position in the EU.

Key Responsibilities

• Serve as the primary support contact for healthcare providers and manage their inquiries
• Coordinate patient communications and follow-up appointments while maintaining accurate documentation
• Assist in pharmacy operations, including prescription management and ensuring accurate medication records

Required Qualifications

• 2+ years of recent hands-on customer support experience
• Fluency in English and Russian (spoken and written)
• Ability to work primarily within US Eastern Time hours
• A formal medical or healthcare degree is a plus but not mandatory
• Experience working with patients and/or healthcare providers is preferred