Medical Information Associate
Job Summary
To support the growth of a medical information department, the full-time Medical Information Associate will handle medical inquiries, provide approved responses to healthcare professionals and patients, and collaborate with internal and external stakeholders, all while working remotely.
Key responsibilities
- Handle medical information inquiries and provide approved responses to external customers
- Prepare responses based on literature research and collaboration with physicians
- Participate in the out-of-hours provision of medical information for clients with a 24/7 service
Required qualifications
- An undergraduate degree in life sciences or an equivalent advanced degree
- Customer service experience is preferred
- Fluency in English; additional language skills in Mandarin, Cantonese, Thai, or Korean are a plus
- Advanced knowledge of MS Word and Excel
- Independent problem-solving and decision-making skills
Complete Job Description
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