Medical Intake Coordinator

Job Summary

Working remotely in a full-time capacity, the Medical Intake Coordinator will manage incoming calls, emails, and faxes to assist with patient demographic intake and determine service precertification requirements based on contracts and standards.

Key responsibilities:

• Handle all incoming and outgoing communication related to patient cases and service requests
• Complete electronic Webcerts and manage case documentation and correspondence
• Verify patient and provider demographics, ensuring accuracy and completeness of information

Required qualifications:

• High School Diploma
• Proficiency in medical terminology and relevant computer applications
• Experience in a call center or customer service environment
• Strong data entry and typing skills
• Ability to manage multiple complex tasks with attention to detail