Medical Intake Coordinator

Job Summary

To support a growing remote team, the full-time Medical Intake Coordinator will manage incoming calls, emails, and faxes to assist with patient intake and determine service precertification needs based on contractual agreements.

Key responsibilities:

• Handle all incoming and outgoing communications related to patient cases, including calls, faxes, and electronic submissions
• Verify and complete patient and provider demographic information while managing multiple complex tasks
• Assist with the preparation and distribution of case-related documentation and reports

Required qualifications:

• High School Diploma or equivalent
• Proficiency in medical terminology and relevant computer applications
• Experience in a call center or customer service environment
• Strong data entry and typing skills with attention to detail
• Ability to handle multiple tasks and work effectively in a remote environment