Medical Management Coordinator

Job Summary

Working remotely with occasional in-office meetings, the full-time Medical Management Coordinator will support clinical teams by managing care coordination tasks, facilitating member communications, and ensuring timely access to appropriate services.

Key responsibilities

• Provide customer support for care management inquiries, including benefit verification and case documentation
• Screen and prioritize members to identify needed services and facilitate transitions to clinical resources
• Assist with data tracking, reporting, and general coordination services for the department

Required qualifications

• High School Diploma or GED
• 3 years of experience in a health care or health insurance setting
• Knowledge of basic medical terminology and care management concepts
• Proficiency in Microsoft Office applications, including Word and Excel
• Ability to effectively participate in a multi-disciplinary team