Medical Management Support Supervisor

Job Summary

Leading the Medical Management Support team, the full-time salaried Medical Management Support Supervisor will oversee non-clinical operations, manage staff, improve processes, and ensure compliance while working remotely.

Key responsibilities

• Supervise and develop the Medical Management Support team, establishing performance standards and goals
• Monitor operational metrics and audit work outputs to ensure timely and accurate service delivery
• Collaborate with cross-functional teams to resolve workflow barriers and support departmental objectives

Required qualifications

• High school diploma or equivalent
• 1-3 years of experience leading teams and managing direct reports
• 3-5 years of healthcare operations or administrative support experience
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Lean Six Sigma or equivalent process improvement certification preferred