Medical Records Account Manager

Job Summary

A company is looking for a ROI Account Manager, responsible for managing medical records requests and providing customer service in a healthcare setting.

Key Responsibilities

• Act as the main contact for assigned accounts, ensuring effective communication and collaboration
• Review and verify medical record requests for compliance with regulations and accuracy
• Provide world-class customer service while maintaining patient privacy and handling high call volumes

Required Qualifications

• Thorough and detail-oriented with strong organizational skills
• Professional demeanor and customer-oriented disposition
• Ability to conduct and interpret HIPAA/Privacy Guidelines
• Proven dependability and attendance
• Flexibility to adapt to changes in the industry and office environment