Medical Records Administrator

Job Summary

To support the Revenue Operations team, the remote Medical Records & Billing Administrator will manage the processing of medical records requests, incoming payer mail, and billing-related refunds while ensuring compliance with payer and regulatory requirements.

Key Responsibilities

• Process medical records requests ensuring timely and accurate turnaround
• Manage incoming payer mail, including sorting, routing, and responding to time-sensitive requests
• Process billing-team refunds, payer reconsiderations, and manual 837 claim pulls and postings

Required Qualifications

• High school diploma or equivalent required; associate degree or relevant certification preferred
• 1-2+ years of experience in medical records, healthcare billing, or a related administrative healthcare role preferred
• Familiarity with payer request processes, medical billing terminology, and claims workflows a plus
• Strong attention to detail and ability to manage high-volume, deadline-driven work independently
• Working knowledge of HIPAA compliance and confidentiality standards