Medical Records Retrieval Agent

Job Summary

A company is looking for a Communication Center Representative to assist in medical chart retrieval and provide telephonic support.

Key Responsibilities

• Contact provider offices to request copies of medical records
• Identify and coordinate the retrieval method and schedule with provider offices
• Enter and maintain records into the in-house computer application to document and track record retrievals

Required Qualifications

• Previous call center sales or collections experience, preferably in a healthcare environment
• Knowledge and experience in accurate data entry and office procedures
• Understanding of HIPAA regulations
• High School diploma or equivalency required
• Must provide own computer equipment and have reliable high-speed internet