Medical Records Retrieval Agent

Job Summary

A company is looking for a Communication Center Rep.

Key Responsibilities

• Contact provider offices to request copies of medical records
• Identify and coordinate the retrieval method and scheduling of record retrieval
• Enter and maintain records into the in-house computer application to document and track retrievals

Required Qualifications

• High School diploma or equivalency required
• Previous call center sales or collections experience preferred
• Knowledge and training in accurate data entry and office procedures required
• Understanding of HIPAA regulations
• Computer skills with the ability to navigate basic applications