Medical Records Specialist

Job Summary

Responsible for processing all release of information requests, the full-time Remote ROI Medical Records Specialist will ensure accuracy and compliance while providing high-quality customer service and safeguarding patient privacy in accordance with HIPAA regulations.

Key responsibilities

• Completes release of information requests by retrieving, scanning, and transmitting medical records accurately and efficiently
• Validates requests and authorizations, performs quality checks, and maintains confidentiality and security of patient information
• Provides excellent customer service by addressing client inquiries and proactively identifying concerns while maintaining a clean and orderly work area

Required qualifications

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or similar setting preferred
• Strong computer software experience with working knowledge of Microsoft Word and Excel required
• Ability to type 50 wpm and proficiently use fax, copier, and scanning machines
• Self-motivated team player with proven customer satisfaction skills and excellent organizational abilities