Medical Records Specialist
Job Summary
Processing release of information requests efficiently, the full-time remote ROI Medical Records Specialist will ensure accuracy and compliance with HIPAA regulations while providing excellent customer service and maintaining patient privacy.
Key responsibilities
- Completes and validates release of information requests, ensuring accuracy and compliance with established procedures
- Performs quality checks on all work to maintain confidentiality and proper invoicing
- Provides exceptional customer service by addressing client inquiries and proactively identifying concerns
Required qualifications
- High School Diploma (GED) required
- A minimum of 2 years prior experience in a medical records department or similar setting preferred
- Strong computer software experience, including proficiency in Microsoft Word and Excel
- Ability to type 50 wpm and use office equipment such as fax, copier, and scanner
- Proven customer satisfaction skills and excellent organizational abilities
Complete Job Description
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