Medical Records Specialist
Job Summary
Processing release of information requests, the full-time ROI Medical Records Specialist will work remotely during after hours, ensuring accuracy and compliance with HIPAA regulations while providing exceptional customer service.
Key responsibilities:
- Complete and validate release of information requests, ensuring accuracy and compliance with established procedures
- Perform quality checks on all work to maintain confidentiality and proper invoicing
- Provide excellent customer service by addressing client inquiries and proactively resolving concerns
Required qualifications:
- High School Diploma (GED) required
- A minimum of 2 years prior experience in a medical records department or similar setting preferred
- Strong computer software experience, with general working knowledge of Microsoft Word and Excel
- Ability to type 50 wpm and use office equipment such as fax, copier, and scanning machines
- Proven customer satisfaction skills and ability to multi-task effectively
Complete Job Description
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