Medical Records Support Specialist

Job Summary

To support a growing healthcare organization, the full-time Medical Records Support Specialist will process medical record requests, assist in overflow processing, and ensure compliance with HIPAA guidelines while working remotely.

Key responsibilities

• Process medical record requests within 24-48 hours of receipt for assigned accounts
• Monitor incoming requests and assist in overflow processing during high volume periods
• Answer patient questions and requests via phone while maintaining confidentiality of PHI

Required qualifications

• Understanding of HIPAA regulations and confidentiality requirements
• Ability to work in a high-volume and fast-paced environment
• Dependable and quick learner with a positive attitude
• Experience in general office duties or customer support preferred
• Strong team player who strives for excellence in their work