Medical Scheduling Coordinator

Job Summary

To support a growing Centralized Scheduling and Referral Team, the full-time Medical Scheduling Coordinator will provide exceptional healthcare customer service by coordinating appointments, processing referrals, and maintaining patient records, transitioning to remote work after initial onsite training in Live Oak, TX.

Key responsibilities

• Answer incoming patient calls and schedule new and follow-up appointments
• Process physician referrals accurately and coordinate with clinics and providers
• Maintain accurate patient records in the EMR system, including verifying and updating patient demographics and insurance information

Required qualifications

• 1+ year of experience in medical office, scheduling, patient access, referral coordination, or medical call center
• High School Diploma or GED
• Strong computer and data entry skills
• Excellent phone communication skills and ability to manage multiple calls accurately
• Must reside near Live Oak/San Antonio, TX for required training and occasional in-office meetings