Medical Services Coordinator I

Job Summary

A company is looking for a Medical Services Coordinator I.

Key Responsibilities:

• Address and resolve client inquiries, including complex issues and escalations
• Identify and implement best practices to improve the client experience
• Perform research, analyze data, and provide resolutions to inquiries

Required Qualifications:

• 2 years of post-high school education or 3+ years of experience
• Associate or Bachelor's degree preferred
• Proficient customer service skills
• Proficient computer navigation and operation skills
• Ability to work independently and in a team environment