Medical Services Support Specialist

Job Summary

A company is looking for a Medical Services Support Specialist.

Key Responsibilities

• Handle inbound calls, faxes, and emails to process orders for medical services and equipment
• Perform order triage based on priority, ensuring urgent needs receive prompt attention
• Interact professionally with healthcare providers, claims professionals, and other stakeholders

Required Qualifications

• High school diploma or equivalent
• 2+ years' experience in a call center or customer service environment
• 2+ years' experience performing data entry with demonstrated accuracy
• Proficiency with Microsoft Office and ability to learn proprietary systems
• Reliable internet connection and dedicated workspace for remote work