Medical Supply Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative to work remotely in specified states.

Key Responsibilities

• Manage incoming and outgoing calls to assist patients and healthcare providers
• Create new accounts and maintain accurate member records
• Resolve issues related to account management and supply delivery

Required Qualifications

• 2+ years of experience in a fast-paced customer service role
• High school diploma or GED
• Previous experience requiring clear and calm communication by phone
• Must be computer literate; skills testing required
• Knowledge of HIPAA regulations and medical supply processes is a plus