Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant to support Veterans at the Salt Lake City VA Health Care System.

Key Responsibilities

• Coordinate care between VA and community providers, scheduling and managing patient appointments
• Process and resolve appointment no-shows and ensure compliance with VA scheduling standards
• Maintain patient demographic information and support the patient aligned care team

Required Qualifications

• High School diploma or GED equivalent
• Minimum of 6 months of customer service experience
• Basic computer skills and proficiency in Microsoft Office Suite
• Basic medical terminology knowledge and experience in a medical setting
• Ability to work independently and make decisions with limited supervision