Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant (Medical Receptionist).

Key Responsibilities

• Coordinate care between VA and community providers, scheduling and managing patient appointments
• Process appointment no-shows and community care consults, ensuring compliance with VA guidelines
• Maintain patient demographic information and support the patient aligned care team through effective communication

Required Qualifications

• High School diploma or GED equivalent
• Minimum of 6 months of customer service experience
• Basic computer skills and proficiency with Microsoft Office Suite
• Basic medical terminology knowledge and experience in a medical setting
• Ability to independently make decisions and exercise sound judgment