Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant (Medical Receptionist).

Key Responsibilities

• Coordinate care between VA and community providers, scheduling appointments and ensuring timely care for Veterans
• Process Community Care consults, including outreach to Veterans and scheduling appointments while adhering to VHA directives
• Maintain accurate scheduling and patient information in the Electronic Health Record systems, ensuring compliance with safety and privacy standards

Required Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• Familiarity with medical terminology, scheduling processes, and basic computer skills
• Experience with VA scheduling systems, including CPRS and EHRM, is strongly preferred
• Prior VA or federal healthcare administrative experience is preferred
• Ability to successfully undergo a Government-sponsored background investigation (US Citizenship required)