Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant (Medical Receptionist).

Key Responsibilities

• Coordinate care between VA and community providers, scheduling appointments and ensuring timely care for Veterans
• Process Community Care consults, including outreach to Veterans and community providers, and manage appointment scheduling
• Maintain accurate scheduling and documentation in the Electronic Waiting List and VA scheduling systems

Required Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• Minimum of one year of specialized experience in a complex clinical setting with patient care systems
• Advanced knowledge of medical terminology and healthcare processes related to care coordination
• Experience with VA scheduling systems, including CPRS and EHRM, is preferred
• Ability to work independently in a remote environment while meeting productivity standards