Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant (Medical Receptionist).

Key Responsibilities

• Coordinate care between VA and community providers, scheduling appointments and ensuring timely care for Veterans
• Process Community Care consults, manage appointment scheduling, and ensure compliance with VHA directives
• Maintain patient information accuracy and confidentiality while providing administrative support and customer service

Required Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• Minimum of one year of specialized experience in a clinical setting with advanced patient care systems
• Advanced knowledge of medical terminology and healthcare coordination processes
• Experience with VA scheduling systems such as CPRS and EHRM is preferred
• Ability to work independently in a remote environment while meeting productivity standards