Medical Support Assistant

Job Summary

A company is looking for a Medical Support Assistant (Medical Receptionist).

Key Responsibilities

• Coordinate care between VA and community providers, scheduling appointments and processing Community Care consults
• Maintain appointment schedules, ensure patient safety standards, and manage clinic access contingency plans
• Handle patient interactions, ensuring documentation accuracy and compliance with privacy regulations

Required Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• A minimum of one year of specialized experience in a clinical setting with advanced patient care systems
• Advanced knowledge of medical terminology and healthcare processes
• Experience with VA scheduling systems, including CPRS and EHRM, is preferred
• Ability to work independently in a remote environment while meeting productivity standards