Medical Support Assistant

Job Summary

To support the VA South Texas Veterans Health Care System, the full-time Medical Support Assistant will provide administrative care coordination for Veterans, including scheduling appointments, processing referrals, and maintaining accurate records, all while working remotely within 50 miles of San Antonio, TX.

Key responsibilities

• Schedule, cancel, and reschedule Veteran appointments with community providers
• Process consults and referrals using VA systems and manage consult statuses
• Verify and update Veteran demographic and insurance information while maintaining accurate records

Required qualifications

• High school diploma or GED required
• Minimum 1 year of scheduling experience
• Basic medical terminology knowledge
• Typing speed of 50+ WPM
• Proficient in Microsoft Excel and comfortable with electronic medical record (EMR) systems