Medical Support Assistant (AL Licensed)

Job Summary

Providing remote administrative support to VA medical facility operations, the full-time Medical Support Assistant (AL Licensed) will manage patient scheduling, answer inquiries, and maintain electronic health records while residing in Etowah County, AL.

Key responsibilities

• Schedule, cancel, and reschedule patient appointments in accordance with VA guidelines
• Answer inbound calls and route patient inquiries to appropriate clinical staff
• Verify and update patient demographic and insurance information

Required qualifications

• Must reside in Etowah County, AL
• Minimum 1 year of administrative/clerical experience in healthcare or a related field
• Ability to work variable shifts Monday-Friday with schedule flexibility
• Reliable high-speed internet and a private, HIPAA-compliant home workspace
• Must be able to pass a federal background check