Medical Support Assistant (Utah)

Job Summary

A company is looking for a Medical Support Assistant (Medical Receptionist).

Key Responsibilities

• Coordinate care between VA and community providers and schedule appointments for Veterans
• Process and resolve appointment no-shows and scheduling actions within established VA timeliness standards
• Maintain patient demographic information and ensure all necessary health and administrative information is integrated into relevant systems

Required Qualifications, Training, and Education

• High School diploma or GED equivalent
• Minimum typing speed of 50 words per minute (WPM)
• Minimum of 6 months of customer service experience
• Basic medical terminology knowledge and experience working in a medical setting
• Proficiency in VA software systems or ability to learn upon onboarding