Medicare EAP Worklife Consultant

Job Summary

A company is looking for a Medicare EAP Worklife Analyst.

Key Responsibilities

• Assess resource needs and propose options for community service providers
• Provide resource referrals and educate individuals on utilizing resources for various life situations
• Document member interactions and research in the system while working in an inbound and outbound call center environment

Required Qualifications

• 1+ year(s) of experience educating individuals/families on community resources
• 1+ year(s) of experience working with elderly and/or adults with disabilities, including resource needs assessments
• 1+ year(s) experience in social work, social services, or case management
• 1+ year(s) experience conducting resource needs assessments
• Access to Broadband or Fiber internet with a minimum speed of 25mbps/3mbps, hardwired to the modem