Medicare Enrollment Program Coordinator

Job Summary

Coordinating program activities for Medicaid clients, the full-time remote Medicare Enrollment Program Coordinator will provide customer service to assist with the Medicare enrollment process, manage incoming calls, conduct outreach, and maintain client records in a proprietary database.

Key responsibilities:

• Coordinate and monitor assigned program activities, ensuring effective outreach and follow-up with clients
• Review and analyze program data to evaluate effectiveness and recommend procedural changes
• Provide technical assistance to agency personnel and ensure compliance with established policies and regulations

Required qualifications:

• Bachelor's degree in business or public administration or related field, or equivalent experience
• Two years of related experience in business administration, management, or public administration
• Ability to understand and explain relevant laws, regulations, and policies
• Experience working with a diverse client population and maintaining confidentiality
• Proficiency in computer-based tools, including Microsoft Office and database environments