Medicare Member Advocate

Job Summary

A company is looking for a Member Advocate.

Key Responsibilities

• Assist members by answering questions and guiding them through their medical and dental packages
• Engage with members primarily through phone calls while dedicating time for learning and development
• Provide support in a structured service center environment with a focus on excellent service

Required Qualifications

• High school diploma or equivalent required
• 1+ years of customer service experience with frequent communication with customers
• Strong familiarity with technology, including Microsoft Office applications
• Qualified candidates must be from the New England region (MA, CT, RI, NH, ME, VT)