Medicare Sales Support Supervisor

Job Summary

A company is looking for a Supervisor, Medicare Sales Support.

Key Responsibilities

• Manage and motivate Sales Support Representatives to achieve performance metrics
• Develop and document process improvement plans for sales efficiency
• Supervise daily operations and support staff in their job duties

Required Qualifications

• Minimum of 2 years experience in customer service or sales, preferably in a call center
• Ability to work shifts from 6:00AM to 6:00PM PST, including overtime and weekends as needed
• High-speed hardwired internet connection with specified minimum speeds
• Proficiency in Windows, Excel, Microsoft Office, and contact management software
• High School Diploma or GED or equivalent experience