Member Administration Specialist

Job Summary

A company is looking for a Member Administrative Specialist to support critical business functions related to lab collection, insurance verification, and member support.

Key Responsibilities

• Review, upload, and transcribe lab submissions, and manage billing inquiries using internal systems
• Execute manual insurance checks to ensure patient eligibility for treatment
• Assist with various tasks to support the Member Support and Virta teams while maintaining HIPAA compliance

Required Qualifications

• Available to work 40 hours per week with some weekend flexibility
• Experience using multiple digital tools and systems with the ability to learn new technologies quickly
• Operational experience in a fast-paced, rapidly changing environment
• Bilingual or multilingual, particularly in Spanish, is a plus
• Associate's Degree or higher level credentials preferred