Member Admissions Specialist

Job Summary

A company is looking for a Member Admissions Specialist to coordinate the intake experience for new members in a treatment program.

Key Responsibilities

• Provide exceptional customer service and troubleshoot issues affecting member treatment
• Oversee day-to-day admission operations and manage the virtual workflow for member intakes
• Coordinate with medical providers on scheduling and ensure accurate completion of admission forms

Required Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred
• Minimum 2 years of experience in an administrative role
• Experience in a virtual environment and familiarity with healthcare or insurance eligibility preferred
• Proficiency in Excel/spreadsheets and Google Apps
• Experience with maintaining an Electronic Medical Record (EMR)