Member Admissions Specialist

Job Summary

To ensure a high-quality intake experience for new members, the full-time Member Admissions Specialist will coordinate admission operations, manage virtual workflows, and provide exceptional customer service while working remotely from Monday to Friday, 9 am to 5 pm Eastern Time.

Key responsibilities

• Oversee day-to-day admission operations and manage the intake process for new members
• Coordinate with medical providers and ensure accurate data entry in the EMR system
• Provide guidance on insurance plans and assist members with appointment scheduling and troubleshooting

Required qualifications

• High school diploma or equivalent required; Bachelor's degree preferred
• Minimum 2 years of experience in an administrative role
• Experience in a virtual environment and familiarity with related technology
• Proficiency in Excel/spreadsheets and Google Apps
• Experience with Electronic Medical Records (EMR) systems