Member Admissions Specialist

Job Summary

To support a high-quality intake experience for new members, the full-time Member Admissions Specialist will coordinate admissions operations, manage member workflows, and ensure accurate data entry in a remote setting.

Key responsibilities

• Oversee day-to-day admission operations and manage the intake process for new members
• Provide exceptional customer service and troubleshoot issues affecting member treatment
• Coordinate with medical providers to schedule appointments and ensure timely completion of admission forms

Required qualifications

• High school diploma or equivalent required; Bachelor's degree preferred
• Minimum 2 years of experience in an administrative role
• Experience in a virtual environment and familiarity with Electronic Medical Records (EMR)
• Proficiency in Excel and Google Apps (Gmail and Google Docs)
• Access to reliable internet and telephone services with specified bandwidth requirements