Member Care Manager

Job Summary

A company is looking for a Member Care & Growth Manager.

Key Responsibilities:

• Onboard and educate prospective patients in local partner clinics
• Organize community events and maintain engagement with the member base
• Serve as the primary point of contact for member issue resolution and collaborate with internal teams

Required Qualifications:

• Must be fluent in Spanish
• Minimum of 1 year related work experience in healthcare
• 2-4 years of experience in sales, healthcare/health plan sales, or community engagement
• Proficiency in Google Suite and medical technology including EMR
• Ability to manage multiple projects within timelines and quality standards