Member Care Support for Overnight

Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Jun 11, 2024
This job expires in: 29 days

Job Summary

A company is looking for a Member Care Support Agent for Overnight Remote Position.

Key Responsibilities:
  • Deliver informed customer communications to drive independence and quality of life for seniors and caregivers
  • Establish trusted relationships with seniors and caregivers through various communication channels
  • Meet metrics related to service level, performance, and customer satisfaction

Required Qualifications:
  • High school diploma or equivalent
  • Experience communicating with seniors with patience and empathy
  • Self-motivated with strong organizational skills
  • Proficiency in CRM software and virtual communication tools
  • Ability to work from a home office with high-speed internet

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