Member Communications Specialist

Job Summary

To support member engagement efforts, the part-time contract Member Communications Specialist will build, test, and deploy email campaigns in Customer.io, coordinate communications across client programs, and ensure timely delivery while working remotely.

Key responsibilities:

• Build, test, and deploy email campaigns in Customer.io based on team direction
• Execute member communications across client programs, ensuring accuracy and brand consistency
• Coordinate with internal stakeholders to gather approvals and maintain campaign documentation

Required qualifications:

• 2-4 years of experience in email marketing, CRM, or member/customer communications
• Hands-on experience building campaigns in Customer.io or a comparable ESP
• Strong attention to detail, particularly in QA and proofreading
• Excellent organizational skills, capable of managing multiple campaigns and deadlines
• Experience working cross-functionally and managing stakeholder coordination through tools like Slack and Google Suite