Member Contact Center Representative

Location: Remote

Compensation: Hourly

Reviewed: Tue, Dec 30, 2025

This job expires in: 30 days

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Call Center - Member Contact Center Representative I.

Key Responsibilities:

Provide efficient and timely service to members via various communication channels
Process basic member service transactions and consult with members to identify needs and offer solutions
Perform account maintenance and ensure confidentiality of member information

Required Qualifications:

1 year of retail experience with a track record of meeting service and sales goals
Basic understanding of financial products and services
Proficiency in Microsoft applications (Word, Outlook, Excel) and remote signing
High School Diploma or equivalent
Genuine interest in helping members and a personable, professional demeanor

COMPLETE JOB DESCRIPTION

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Company Overview

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