Member Engagement Manager

Job Summary

A company is looking for a Member Engagement & Growth Manager.

Key Responsibilities

• Develop and manage lifecycle campaigns to drive member onboarding, engagement, and retention
• Lead free-to-paid conversion strategies and optimize upsell and cross-sell campaigns
• Collaborate with various teams to deliver seamless member experiences and provide regular reporting to stakeholders

Required Qualifications

• Proven success in driving engagement, retention, and conversion in subscription or membership-based businesses
• Strong experience in building behavior-driven journeys and segmentation strategies
• Comfortable working cross-functionally with Product, Marketing, Sales, and Customer Success teams
• Data-informed mindset with experience in experimentation and performance insights
• Experience in virtual learning or professional membership environments is preferred