Member Engagement Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Apr 30, 2025

Job Summary

A company is looking for a Member Engagement Specialist.

Key Responsibilities
  • Conduct outbound engagement phone calls to members based on campaign criteria
  • Assist members in navigating the healthcare system and addressing health plan dissatisfiers
  • Complete daily call logs and participate in program improvement discussions
Required Qualifications
  • Minimum 2 years of experience in a related field, preferably in healthcare or member engagement
  • High School degree or GED equivalent required; Bachelor's degree preferred
  • Advanced technical skills in MS Office (Excel, Word, Outlook, PowerPoint)
  • Experience communicating directly with members
  • Continuous learning and progress toward certification is highly preferred

COMPLETE JOB DESCRIPTION

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