Member Engagement Specialist
Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Apr 30, 2025
Job Summary
A company is looking for a Member Engagement Specialist.
Key Responsibilities
- Conduct outbound engagement phone calls to members based on campaign criteria
- Assist members in navigating the healthcare system and addressing health plan dissatisfiers
- Complete daily call logs and participate in program improvement discussions
Required Qualifications
- Minimum 2 years of experience in a related field, preferably in healthcare or member engagement
- High School degree or GED equivalent required; Bachelor's degree preferred
- Advanced technical skills in MS Office (Excel, Word, Outlook, PowerPoint)
- Experience communicating directly with members
- Continuous learning and progress toward certification is highly preferred
COMPLETE JOB DESCRIPTION
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Job is Expired